Disclaimer

Collection of Information - our company collects information:

  • from the use of its web sites
  • from application forms
  • from use of its connectivity services
  • from use of its proxies
  • from resellers and affiliates
  • from third parties
  • where legally required to do so

We may combine information with that available from third parties or public sources. You may not purchase or use our services anonymously, you must provide correct and accurate contact details, and details of the legal entity such as BNR, ABN and ACN.

We use private information to:

  • Identify you for permission to access our services
  • Provide you with invoices
  • Gain an understanding of your needs in relation to our service and potential services
  • Check for credit worthiness or fraud
  • Contact you where necessary in relation to your use of our services
  • Provide news letters and outage and other notifications
  • Marketing purposes
  • Test and develop our services and systems
  • Management purposes
  • Research purposes

Use of Cookies

Cookies are used to identify you through our web pages. This information can then be used to customise the web site or set preferences for you. This information is collected and used for internal marketing purposes.

Information Sharing

We do not sell your information to third parties but may share it with related companies, as defined by the national privacy Act. We may also share statistical information with third parties, without disclosing individual details, unless those details are necessary for fullfilling a service order you have requested.

We may disclose details to, and collect details from, credit or fraud agencies, or debt recovery agencies for verification purposes, or for debt reporting or collection purposes.

We may also disclose details about you to:

  • government and regulatory authorities and other organisations, as required or authorised by law
  • our professional advisers, including our accountants, auditors and lawyers
  • organisation involved in sale or transfer of our assets or managing corporate risk and corporate funding

Information Security and Accuracy

We take reasonable steps to protect your information from misuse, loss, and from unauthorised access.

All staff are instructed not to disclose private information to anyone. We take security very seriously. We attempt to keep all information up to date but we rely on you to inform us of any changes of your details.

Accessing your Information

You can request specific details of informaton we have about you or copies of the actual information by writing to:

Email: [email protected]

We may charge you a handling and materials fee depending on circumstances.

Removal of your Information

You may request in writing that certain information about you is removed, which we will comply with, provided that information is not necessary for tax purposes or to identify you or for contractual reasons. We will not consider requests to alter or remove statistical information. We can not prevent our web servers from issuing cookies, it is your responsibility to refuse acceptance of these if you so wish.

Updates

Eilbeck Cranes reserves the right to update and amend this policy as it is deemed necessary or appropriate to do so. Please check back often to be appraised of any changes. This version was updated on 11 April 2016.

YouTube Facebook

Sydney
53 Lancaster Street
Ingleburn NSW 2565
Phone: 61 (02) 9618 1904
Fax: 61 (02) 9605 5171
[email protected]

Newcastle
1/50 Sandringham Avenue
Thornton NSW 2322
Phone: 61 (02) 4966 8022
Fax: 61 (02) 4964 2285
[email protected]

Brisbane
3/12 Sudbury Street
Darra QLD 4076
Phone: 61 (07) 3376 8255
Fax: 61 (07) 3376 1255
[email protected]

Mackay
32 Diesel Drive
Paget QLD 4740
Phone: 61 (07) 4998 5599
Fax: 61 (07) 4998 5756
[email protected]

Perth
28 Jackson Street
Bassendean WA 6054
Phone: 61 (08) 9279 4800
Fax: 61 (08) 9378 3689
[email protected]

Adelaide
Unit 3/132-134 Port Wakefield Rd
Cavan SA 5094
Phone: 61 (08) 8162 5150
Fax: 61 (08) 8162 5160
[email protected]

Melbourne
Unit 3A/1 Leo Court
Derrimut VIC 3030
Phone: 61 (03) 8353 2444
Fax: 61 (03) 8353 2456
[email protected]

Copyright 2018 Eilbeck Cranes